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Caregiver Support Specialist

2 months ago

Fremont, California, United States Nestvy Senior Placement and Home Care - Bay Area Full time
About the Role

We are seeking a highly skilled and dedicated Field Caregiver Support Specialist to join our team at Nestvy Senior Placement and Home Care - Bay Area. As a key member of our team, you will play a vital role in providing exceptional care and support to our clients and caregivers.

Key Responsibilities
  • Client and Caregiver Support: Conduct home visits to assess client needs, deliver medical and non-medical equipment, and provide emotional support.
  • Marketing and Community Outreach: Promote our brand through community events, print, and digital mediums to increase awareness and attract new clients.
  • Administrative Tasks: Assist with office duties, including record-keeping, scheduling appointments, and ordering office equipment.
  • Problem-Solving and Communication: Utilize creative problem-solving skills to address client needs and possess excellent written and verbal communication skills to effectively interact with clients, caregivers, and team members.
Requirements
  • Driver's License and Vehicle Insurance: Possess a valid driver's license and adequate vehicle insurance coverage.
  • Customer Service Experience: Have prior experience in customer service, preferably in the senior care industry.
  • Computer Skills: Be proficient in basic computer software and able to quickly learn new programs.
  • Education: Hold a high school diploma or GED, with some college experience preferred.
About Us

Nestvy Senior Placement and Home Care - Bay Area is committed to connecting seniors in need of care with outstanding care providers. Our mission is to bring peace of mind to seniors and their families by providing exceptional care and support. We offer a dynamic work environment with opportunities for bonuses and commissions.