Mainframe Support Specialist

4 weeks ago


Fremont, California, United States Info Way Solutions Full time
Mainframe Support Specialist

We are seeking a skilled Mainframe Support Specialist to join our team at Info Way Solutions. The ideal candidate will have experience in providing 24x7 incident and problem management support for GWM platforms. Key responsibilities include providing technical expertise to facilitate investigation of complex technical issues, using technical knowledge to provide solutions to complex issues in a timely and efficient manner, and leading technical teams in support of operations teams and support engineers. The successful candidate will have experience in mainframe development, including programming skills in COBOL, JCL, VSAM, DB2, CICS, MQ Series, and Easytrieve. Additionally, they will have experience in production support, change management, and incident management tools. The ability to solve production down situations under tight SLA deadlines, including root cause and problem resolution follow-up, is essential. The ideal candidate will also have excellent problem-solving skills, an entrepreneurial attitude, and excellent verbal and written communication skills. If you are a motivated and experienced Mainframe Support Specialist looking for a new challenge, please submit your application.

Requirements
  • Experience in mainframe development, including programming skills in COBOL, JCL, VSAM, DB2, CICS, MQ Series, and Easytrieve
  • Experience in production support, change management, and incident management tools
  • Ability to solve production down situations under tight SLA deadlines, including root cause and problem resolution follow-up
  • Excellent problem-solving skills, entrepreneurial attitude, and excellent verbal and written communication skills


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