Spanish Customer Service Representative
1 day ago
We are seeking a highly motivated and customer-focused Spanish-speaking Customer Service Representative to join our team at ValorVIP. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and promoting our products and services.
Responsibilities:- Handle inbound and outbound customer calls, emails, and chats in a professional and courteous manner
- Listen to customers, understand their needs, and resolve customer issues in a timely and effective manner
- Research and resolve customer complaints, and provide solutions to customer inquiries
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
- Meet or exceed customer service metrics and performance targets
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic knowledge of Microsoft Office Suite and customer relationship management software
- Ability to type 20+ words per minute
- 1+ year of customer service experience in a call center or retail environment
- Fluency in Spanish and English
- Experience with customer relationship management software and data entry
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Comprehensive training program
- Flexible scheduling and work-life balance
At ValorVIP, we are committed to providing exceptional customer service and creating a positive work environment for our employees. If you are a motivated and customer-focused individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
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