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Customer Service Representative

2 months ago


Tampa, Florida, United States Staff My Agency Full time
Customer Service Representative

Staff My Agency is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance needs.

Responsibilities:
  • Establish and maintain strong customer relationships through regular communication and follow-up
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues
  • Use a customer-focused approach to educate clients about insurance options and provide personalized recommendations
  • Maintain accurate records and reports, including activity reports and client information
  • Stay up-to-date on product changes, licensing requirements, and technical developments to provide expert advice to clients
Requirements:
  • Florida 4-40 Customer Representative License (required)
  • Florida 2-20 or 20-44 Property and Casualty license (required)
  • Florida 2-15 Life, Health and Variable Annuities license (must be able to obtain)
  • Bilingual English/Spanish preferred
  • Excellent interpersonal, communication, and organizational skills
  • Ability to work in a team environment and multitask

We offer a competitive salary, paid time off, and opportunities for growth and advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.