Patient Services Coordinator
3 weeks ago
We are seeking a highly skilled Patient Services Specialist to join our team at Providence Health & Services. This role is responsible for providing exceptional front office services to patients, coordinating internal and external clinic phone communications, and ensuring accurate record collection and distribution.
Key Responsibilities- Provide effective and efficient front office services to patients
- Coordinate internal and external clinic phone communications among staff, patients, and providers
- Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems
- Administer co-pay collection from patients
- Perform clerical, scheduling, and records activities in support of patients and staff
- Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion
- Electronic Medical Records (EMR) experience
- Previous experience in a healthcare setting
Providence Health & Services is a comprehensive health care organization serving more than 50 hospitals, over 1,000 clinics, and a full range of health and social services across the country. We are committed to delivering high-quality patient care and improving the wellbeing of our communities.
Why Work for Providence?We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and much more. Learn more about our benefits and why Providence is a great place to work.
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