Patient Services Coordinator
3 weeks ago
At Fred Hutchinson Cancer Center, we are committed to providing exceptional patient care and services. As a Patient Services Representative, you will be the primary point of contact for patients, families, and caregivers, facilitating the patient check-in process and providing patient-centered customer service.
Key Responsibilities
- Greets and screens patients arriving for appointments, checking them in using an automated scheduling system.
- Assembles and distributes necessary paperwork to patients, families, caregivers, and clinical staff.
- Triage questions and concerns from callers, forwarding them to the appropriate staff or department as needed.
- Performs general clerical duties, including processing mail, taking inventory, and ordering office supplies.
- Activates provider orders for Alliance Lab.
- May schedule patient appointments as ordered by clinicians.
- May be responsible for facilitating patient flow.
- Verifies demographic, clinical, and financial information with patients as required.
Requirements
- High School diploma or equivalent.
- Six months to one year of experience in a customer service environment.
- Ability to work in a fast-paced, complex healthcare environment.
- Effectively organize and manage time and tasks independently.
- Ability to communicate (verbally and in writing) in a clear and concise manner.
- Proficiency in using a mouse, navigating computer programs, and using email in a professional setting.
Preferred Qualifications
- Medical terminology knowledge.
A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.
The hourly pay range for this position is from $24.02 to $34.19, and pay offered will be based on experience and qualifications.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).
Our Commitment to Diversity
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.
-
Patient Services Coordinator
3 weeks ago
Seattle, Washington, United States Providence Health & Services Full timeJob SummaryAs a Patient Services Specialist at Providence Health & Services, you will play a vital role in supporting the scheduling of Pediatric Therapy Services. This position requires strong communication and organizational skills to ensure seamless interactions with physicians' office staff and other members of the patient processing team. Key...
-
Patient Services Coordinator
3 weeks ago
Seattle, Washington, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Patient Services Specialist to join our team at Providence. As a key member of our front office team, you will be responsible for providing exceptional customer service to patients, coordinating internal and external clinic communications, and ensuring accurate record-keeping and distribution.Key...
-
Patient Services Coordinator
2 weeks ago
Seattle, Washington, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled Patient Services Specialist to join our team at Providence Health & Services. This role is responsible for providing exceptional front office services to patients, coordinating internal and external clinic phone communications, and ensuring accurate record collection and distribution.Key ResponsibilitiesProvide...
-
Patient Services Coordinator
1 month ago
Seattle, Washington, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, coordinating internal and external communications, and ensuring accurate record-keeping and distribution.Key...
-
Patient Services Coordinator
3 weeks ago
Seattle, Washington, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Patient Services Specialist to join our team at Providence. As a key member of our front office team, you will be responsible for providing exceptional customer service to patients, coordinating internal and external clinic communications, and ensuring accurate record-keeping and distribution.Key...
-
Patient Services Coordinator
4 weeks ago
Seattle, Washington, United States Providence Health & Service Full timeJob SummaryWe are seeking a skilled Patient Services Specialist to provide exceptional front office services to our patients. As a key member of our team, you will be responsible for coordinating internal and external clinic phone communications, accurately collecting records, and ensuring timely distribution to staff.Key ResponsibilitiesProvide high-level...
-
Patient Services Coordinator
3 weeks ago
Seattle, Washington, United States University of Washington Full timeKey Responsibilities: Schedule patient appointments and manage calendars Maintain accurate and up-to-date patient records Communicate effectively with healthcare providers and students via Teams and Zoom Coordinate office materials and mailings to patients Ensure seamless communication with outside providers and vendorsWhy this role matters:This role plays a...
-
Patient Services Coordinator
4 weeks ago
Seattle, Washington, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Patient Services Specialist to join our team at Providence. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesProvide effective and efficient front office services to patients, including...
-
Patient Services Coordinator
4 weeks ago
Seattle, Washington, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Patient Services Specialist to join our team at Swedish First Hill. As a key member of our patient access team, you will play a critical role in ensuring seamless scheduling and coordination of pediatric therapy services.Key ResponsibilitiesSupport scheduling for Pediatric Therapy ServicesCollaborate with...
-
Patient Financial Service Coordinator
2 weeks ago
Seattle, Washington, United States Fred Hutchinson Cancer Center (Fred Hutch) Full timeJob SummaryFred Hutchinson Cancer Center is seeking a highly skilled Patient Financial Service Coordinator to join our team. As a key member of our financial services department, you will play a critical role in ensuring that all authorizations and certifications requirements are completed in a timely manner, prior to services being...
-
Patient Financial Service Coordinator
2 weeks ago
Seattle, Washington, United States Unavailable Full timeJob SummaryFred Hutchinson Cancer Center is seeking a highly skilled Patient Financial Service Coordinator to join our team. As a key member of our financial services department, you will play a critical role in ensuring that all authorizations and certifications are completed in a timely manner, prior to services being rendered.Key Responsibilities:Obtain...
-
Senior Patient Services Coordinator
4 weeks ago
Seattle, Washington, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Senior Patient Services Specialist to join our team at Providence Health & Services. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our patients and staff.Key ResponsibilitiesProvide effective and efficient front office...
-
Senior Patient Services Coordinator
4 weeks ago
Seattle, Washington, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled and compassionate Senior Patient Services Specialist to join our team at Providence Swedish. As a key member of our front office team, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesProvide effective and efficient front...
-
Patient Service Coordinator
4 weeks ago
Seattle, Washington, United States Physical Rehabilitation Network Full timeSeeking a Patient Service RepresentativeWe are looking for a highly skilled and enthusiastic Patient Service Representative to join our dynamic out-patient orthopedic clinic. Our team takes pride in providing exceptional personable care and superior customer service to our patients.About the RoleThis is a full-time or part-time opportunity to work in a...
-
Patient Services Coordinator
4 weeks ago
Seattle, Washington, United States Neighborcare Health Full timePatient Services RepresentativeAt Neighborcare Health, we are seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our clinic staff, you will play a vital role in ensuring that our patients receive exceptional care and service.Key Responsibilities:Provide a warm welcome to patients and their...
-
Patient Service Coordinator
4 weeks ago
Seattle, Washington, United States Frontier Dermatology Full timeJob Title: Patient Service RepresentativeAt Frontier Dermatology, we're seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients, ensuring a seamless and efficient experience from check-in to...
-
Patient Services Coordinator
4 weeks ago
Seattle, Washington, United States PhyNet Dermatology LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at PhyNet Dermatology LLC. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our medical office.Key ResponsibilitiesRegister and schedule patients for...
-
Patient Services Coordinator
4 weeks ago
Seattle, Washington, United States Proliance Surgeons Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Proliance Surgeons. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.Key ResponsibilitiesProvide outstanding customer service to...
-
Patient Services Coordinator
4 weeks ago
Seattle, Washington, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Specialist to join our team at Providence Swedish First Hill. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesHandle all incoming telephone calls in a prompt and courteous manner, transferring...
-
Patient Services Coordinator
3 weeks ago
Seattle, Washington, United States Pace Staffing Network Full timeJob SummaryPatient Services Coordinators play a vital role in supporting our Oncology Department. As a key member of our team, you will be responsible for coordinating patient care, scheduling appointments, and ensuring seamless communication between departments.Key Responsibilities:Schedule and adjust patient appointments, coordinating with multiple...
