Patient Access Coordinator

2 weeks ago


Charlottesville, Virginia, United States Commonwealth of Virginia Full time
Job Summary

We are seeking a highly skilled and compassionate Access Associate to join our team at UVA Health. As a key member of our patient access team, you will play a vital role in ensuring a seamless and exceptional experience for our patients and families.

Key Responsibilities
  • Provide exceptional customer service to patients and families, both in-person and over the phone.
  • Schedule and coordinate appointments with the correct provider, utilizing all relevant information.
  • Verify patient information and perform visit document activities accurately and in a timely manner.
  • Engage with patients and families to keep them informed about their visit and provide necessary tools to ensure a smooth experience.
  • Demonstrate a strong commitment to teamwork and the goals of the unit.
Requirements
  • High school graduate or equivalent.
  • No prior experience required.
  • Ability to lift/push/pull 20-50lbs and sit for prolonged periods.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.

Qualified candidates may be eligible for a sign-on bonus of $3,500, paid in two installments over a two-year service agreement.

Position compensation range: $15.68 - $24.30 hourly.



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