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Patient Access Coordinator

2 months ago


Charlottesville, Virginia, United States The Rector & Visitors of the University of Virginia Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at The Rector & Visitors of the University of Virginia. As a Patient Access Specialist, you will be responsible for performing Patient Access functions of a specialized nature through the application and interpretation of policies and procedures, requiring the use of independent judgment in a medical setting.

Key Responsibilities
  • Registration and Scheduling: Mastery of registration, insurance, scheduling, and billing/POS collections in multiple locations, including varying clinical demands and registration criteria.
  • Financial Assistance: First line of dialogue about Financial Assistance through financial screening, offering financial screening with a mini-screening at registration and referring to Financial Coordinators for financial counseling support and screening.
  • Customer Service: Demonstrates exceptional customer service for in-person and telephone activities.
  • Revenue Cycle: Maintains current working knowledge, adheres to Revenue Cycle policies and procedures, and performs problem-solving activities.
  • Team Engagement: Demonstrates engagement in the work team and goals of the Revenue Cycle.
Requirements
  • Education: High School Graduate or Equivalent.
  • Experience: No experience required.
  • Licensure: None required.
Physical Demands

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require walking some distance to attend meetings and programs.

The University of Virginia, including the UVA Health System, is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.