Business Systems Analyst

7 hours ago


Hamilton, Ohio, United States 2-10 Home Buyers Warranty Full time
About the Role

We are seeking a highly skilled Business Systems Analyst to join our team at 2-10 Home Buyers Warranty. As a key liaison between business and technology teams, you will play a crucial role in driving business process improvements and implementing technology solutions to support our corporate objectives.

Key Responsibilities
  • Conduct business and systems analysis to understand new and/or existing software systems and business needs.
  • Develop user stories and diagrams that accurately and comprehensively address business requirements.
  • Use industry and company knowledge to forecast/recommend future changes/needs.
  • Develop plans that show the changes, the benefit of those changes, and the expected return/ROI.
  • Project management skills with the ability to coordinate development, BI, QA, and implementation of new and upgraded software.
  • Help manage projects either by themselves or in collaboration with a designated project manager to maximally position projects for success.
Requirements
  • Bachelor's degree and 3 years of experience or at least 7 years of practical experience in business systems analysis in the home warranty industry.
  • Knowledge and experience of BPMN, UML.
  • Knowledge and experience of UX.
  • Knowledge and experience of APIs/API first design, Postman, and System Integrations.
  • Knowledge and experience around Data Strategy, Enterprise Data / BI, Enterprise Reporting.
  • Experience and proficiency with SQL, Excel, and Microsoft Office tools.
What We Offer

We offer a comprehensive benefits package designed to increase your health, your financial well-being, and your future. This includes medical, dental, vision and life insurance, health savings and flexible spending accounts, disability insurance, an employee assistance program, 401k match plan, and generous paid time off plans.

We are an Equal Opportunity Employer and all positions require a pre-employment criminal background check.



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