Automotive Center Manager

2 weeks ago


Brentwood, California, United States SpeeDee Oil Change and Auto Service Full time
About Us

SpeeDee Oil Change and Auto Service is a leading provider of automotive maintenance and repair services. With over 40 years of experience, we have built a reputation for delivering exceptional customer service and quality workmanship.

Job Summary

We are seeking an experienced and skilled Center Manager to join our team. As a Center Manager, you will be responsible for leading our service center team to deliver exceptional customer experiences, drive business growth, and maintain high operational standards.

Key Responsibilities
  • Customer Experience
    • Deliver exceptional customer service and ensure customer satisfaction
    • Build strong relationships with customers and promote loyalty
  • Service Center Operations
    • Manage all aspects of service center operations, including customer interactions, service delivery, and inventory management
    • Ensure compliance with company policies and procedures
  • Team Leadership
    • Lead and motivate a team of service technicians and support staff
    • Develop and implement training programs to enhance skills and knowledge
  • Business Development
    • Identify and pursue business opportunities to drive growth and revenue
    • Develop and implement strategies to increase customer engagement and loyalty
Requirements
  • Minimum 3 years of experience in a service center or automotive industry
  • Proven track record of delivering exceptional customer service and driving business growth
  • Strong leadership and team management skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Benefits
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment


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