Customer Relations Manager
3 days ago
We're looking for a strategic and big-picture-focused individual to lead our Customer Relations team at AngelList Venture.
This role requires a deep understanding of customer success, operations, and process optimization, with a proven track record of driving data-informed strategies across customer-focused teams.
The ideal candidate will have 5+ years of experience in customer success, operations, or process optimization roles, ideally within a SaaS, B2B technology, or high-growth startup environment.
They'll be proficient in Customer Success, CRM, and Data Analytics Tools, including platforms like Gainsight, Salesforce, Metabase, Tableau, and Excel.
This role offers a competitive salary of $130,000 per year, plus benefits and opportunities for professional growth.
Key Responsibilities:- Develop and Implement Process Improvements: Create efficient, automated, and scalable solutions that enhance team productivity
- Drive Customer Experience Initiatives: Develop and implement tools and processes to enhance customer experience, drive retention, and increase customer lifetime value
- Analyze Customer Data: Leverage customer data to optimize pre- and post-sales strategies, track experience indicators, and generate actionable insights for leadership decision-making
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Customer Relations Specialist
3 days ago
New York, New York, United States Orkin Full timeCompany OverviewWe are the Best in Pests, a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.SalaryThe salary for this position is between $18.00 to $22.00 hourly.
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New York, New York, United States Lingvano GmbH Full timeAbout Lingvano GmbH:We aim to bridge language gaps between Deaf and hearing individuals through accessible sign language lessons and cultural content.This role plays a pivotal part in our mission, as we seek a dedicated Community and Customer Support Lead. As a socially responsible company with a strong focus on diversity, we welcome applicants from diverse...
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Public Relations Account Manager
3 days ago
New York, New York, United States Finn Partners Full timeJob Overview:Finn Partners is a leading global marketing and public relations agency, seeking an experienced Public Relations Account Supervisor to join our Technology PR team in New York. As a key member of our team, you will be responsible for managing multiple client accounts, developing and executing strategic communications campaigns, and mentoring...
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Public Relations Manager
3 days ago
New York, New York, United States Stanton Full timeWe are Stanton, a top boutique public relations and marketing agency with offices in New York and California. Ranked among the top 10 Financial PR Firms by O'Dwyers and as one of The Most Powerful Financial PR Firms for several years by The Observer. Our agency serves national and global clients with strengths in private equity, asset management,...
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Customer Relations Specialist
2 weeks ago
New Rochelle, New York, United States Atomic Promotions Inc Full timeJob OverviewWe are seeking an ambitious Entry Level Customer Relations Associate to join our team at Atomic Promotions Inc. as a key player in delivering exceptional customer experiences and driving sales growth.
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Customer Experience Manager
2 weeks ago
New York, New York, United States Viola Full timeAbout ViolaWe are a global company, dedicated to empowering businesses and individuals worldwide.Job Description:In this role as Customer Experience Manager, you will oversee a team of customer service associates, ensuring they meet performance targets while delivering exceptional service.Key Responsibilities:Team Performance Monitoring: Monitor the team's...
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New York, New York, United States World Insurance Associates, LLC. Full timeWe are seeking a highly skilled Senior Business Development Manager for Investor Relations to join our team at World Insurance Associates, LLC.About UsWorld Insurance Associates, LLC is a leading insurance brokerage firm that offers a wide range of products and services to individuals and businesses. We have a strong commitment to providing exceptional...
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Community Relations Crisis Manager
5 days ago
New York, New York, United States New York City, NY Full timeCompany OverviewThe NYC Department of Homeless Services (DHS) works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into permanent housing. Our HERO unit identifies and secures shelter for families and single adults who apply for emergency housing assistance.Job DescriptionThe Serious...
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Employee Relations Manager NY Position
2 weeks ago
New York, New York, United States Creative Financial Staffing Full timeAbout the RoleAre you a seasoned professional in employee relations looking to make a meaningful impact? We have an exciting opportunity for a Senior HR Generalist to join our team at a leading charter school network in New York.Company OverviewCFS of New York is a renowned organization dedicated to providing equal education opportunities for over 15,000...
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Provider Relations Coordinator
2 days ago
New York, New York, United States Metropolitan Jewish Health System Full timeAbout Our CompanyMJHS companies are qualified employers under the Federal Government's Paid Student Loan Forgiveness Program (PSLF).Job DescriptionThis role is responsible for handling all provider file update requests, received from participating providers, in accordance with the established timeline while developing and maintaining positive...
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New York, New York, United States Reputation Management Consultants Full timeJob Title: Reputation Management Director of Client RelationsCompany OverviewWe are a reputable reputation management firm serving high-profile individuals, professionals, and Fortune 1000 companies. Our team consists of experts in communications, marketing, and public relations.Salary and BenefitsThe estimated salary for this position is between $120,000 to...
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Client Relations Development Manager
3 weeks ago
New York, New York, United States American Museum of Natural History Full timeThe American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, dedicated to scientific research, education, and exhibition. As part of our mission, we seek a highly skilled professional to join our Membership team.The Manager, Member Relations (Patrons Circle) plays a critical role in cultivating, retaining, and...
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Investment Relations Expert
2 weeks ago
New York, New York, United States Titan Full timeAbout TitanTitan is an award-winning, members-only wealth management firm reimagining how ambitious professionals manage and experience their wealth. As a leading player in the industry, we're backed by prominent Silicon Valley firms, including a16z and General Catalyst.Vision StatementWe understand that money isn't just currency; it's the driving force...
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New York, New York, United States US Tech Solutions Full timeJob Title: Strategic Account Manager for Developer RelationsAbout the Role:We are seeking a highly skilled Strategic Account Manager for Developer Relations to lead complex partnerships with top developers, focusing on driving new business growth.Key Responsibilities:Evaluate the app development technology landscape to identify middleware partners with high...
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Guest Relations Specialist
3 days ago
New York, New York, United States Furnished Quarters Full time**Essential Functions**Guest Communication and Support: Ensure all guests receive comprehensive pre-arrival information 5-7 days before their stay, including key codes (Kaba, Latch, SmartRent, lockboxes) and detailed arrival instructions.Relationship Management and Operational Support: Build and maintain professional relationships with partners and...
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Marketing and Client Relations Manager
3 weeks ago
New York, New York, United States House of Blues Full timeAbout Live Nation EntertainmentLive Nation Entertainment is a global leader in the live entertainment industry, comprising of renowned companies such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. With over 500 million tickets sold annually and 12,000 clients worldwide, Ticketmaster is the world's largest ticketing company. Live...
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Strategic Donor Relations Manager
3 weeks ago
New York, New York, United States Brooklyn College Foundation Full timeJob Summary We are seeking a highly skilled and experienced Fundraising Executive to join our team at Brooklyn College Foundation. In this role, you will be responsible for developing and implementing effective strategies to identify, cultivate, solicit, and steward major gift donors. About the Role As a Fundraising Executive, you will work closely with the...
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Senior Account Manager
3 weeks ago
New York, New York, United States Finn Partners Full timeFinn Partners is a leading communications agency dedicated to shaping the future of travel and lifestyle communications. Our team of experts specializes in full-service creative communications, including digital and social media.About UsWe are entrepreneurial-minded, global, and focused on integrated programs that bring to life the world-changing...
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Employee Relations Manager
3 days ago
New York, New York, United States tarte cosmetics Full timePosition SummaryWe're looking for a skilled HR Generalist to lead our human resources initiatives in NYC. This role will involve managing daily HR operations, talent acquisition, performance management, and employee engagement.Key Qualifications:Experience: 4+ years in an HR Business Partner role, ideally in the beauty industry.Education: BA/BS...
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Cybersecurity Policy Specialist
3 days ago
New York, New York, United States Council on Foreign Relations Full timeCouncil on Foreign Relations seeks a highly skilled Research Associate to support the Digital and Cyberspace Policy Program. This is a full-time position based in our New York office, with a hybrid work arrangement requiring at least three days per week onsite. The ideal candidate will have a BA degree in International Relations or a related field, with...