Senior Chargeback Specialist
3 days ago
Chargeback Resolution Expert
At Core Force, we are seeking a highly skilled Chargeback Resolution Expert to join our team. In this role, you will be responsible for managing client chargeback portfolios, working closely with the credit, cash, collection, and chargeback teams both in the US and India. The ideal candidate will have excellent communication and analytical skills, with the ability to manage multiple stakeholders and priorities.
Key Responsibilities:
- Research and dispute open claims and chargebacks/deductions
- Review vendor guides and communicate non-compliance issues with internal and external teams
- Negotiate chargeback settlements with customers in accordance with client policy
- Develop and enhance the chargeback team's knowledge and skills
- Prepare chargeback reports for clients and attend client visits
- Escalate issues to management in a timely fashion
Requirements:
- 5-7 years of relevant experience in accounts receivable
- Retail Chargeback Experience a Must
- Excellent oral and written communication skills
- Strong math and analytical skills
- Excel skills required
- Experience with Major Retailers
Working with Core Force:
As a Chargeback Resolution Expert at Core Force, you will have the opportunity to work with a diverse range of clients, including big box retailers, luxury retailers, and online retailers. You will be part of a dynamic team that is passionate about delivering exceptional results and exceeding client expectations.
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and experienced Chargeback Resolution Expert looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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