Security Operations Manager

4 days ago


Mountain View, California, United States Inter-Con Security Full time
Job Summary

The Site Supervisor plays a critical role in ensuring the smooth operation of our security services. Reporting to the Operations Manager, this position requires a strong leader who can effectively manage a team and provide exceptional customer service.

Key Responsibilities
  • Serve as the primary point of contact for security-related issues and requests from clients
  • Assist in scheduling, including requests and approved time off, to ensure seamless operations
  • Manage payroll, invoicing, and attendance tracking to maintain accurate records
  • Investigate incidents and ensure compliance with company policies and procedures
  • Develop and implement reports, spreadsheets, and other products to drive operations and improve efficiency
  • Collaborate with department heads and participate in monthly EOC meetings and quarterly business reviews
Requirements
  • Technologically savvy with experience in MS Office Suite and scheduling platforms
  • Project management experience and ability to lead teams in complex problem-solving
  • Excellent communication and interpersonal skills, with a customer service orientation
  • Ability to work in a fast-paced environment and meet deadlines
  • Dependable team player with business maturity, enthusiasm, and a positive work attitude
Qualifications
  • Preferred candidate has an honorable military discharge, a Bachelor's degree, or 5 years of experience in operations management and project management
  • Strong analytical and problem-solving skills, with the ability to utilize data to drive operations
  • Experience in general office settings in a supervisory role, with a comfort level in ever-changing, fast-paced environments


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