Customer Experience Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive store environment.
Key Responsibilities- Customer Service
- Provide personalized service to customers, responding to their needs and exceeding their expectations.
- Engage with customers to understand their project needs and provide recommendations on products and services.
- Utilize advanced product knowledge to drive sales and increase customer satisfaction.
- Sales and Merchandising
- Process customer transactions accurately and efficiently, maintaining a high level of professionalism and precision.
- Stock shelves and maintain a visually appealing store environment, adhering to company standards and procedures.
- Participate in store activities and events, such as education classes and custom framing, to drive sales and customer engagement.
- Team Collaboration
- Assist other team members with tasks and projects, ensuring seamless execution and exceeding store expectations.
- Work collaboratively with store management and other team members to achieve sales goals and maintain a positive store environment.
- Education
- No minimum education requirement, but a high school diploma or equivalent is preferred.
- Experience
- No experience required, but 1-3 years of experience in a customer-centric environment is preferred.
- Availability
- Part-time status requires flexibility and availability to work a variety of shifts, including days, evenings, weekends, and holidays.
- Medical, dental, and vision benefit plans
- Company-paid basic, optional, and dependent life insurance
- Long-term disability and company-paid short-term disability
- Paid time off and sick time
- Tuition reimbursement
- Team member discount
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