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Customer Service Representative
2 months ago
This position supports the work of the YMCA of Central Stark County, a leading nonprofit organization dedicated to strengthening community through youth development, healthy living, and social responsibility.
Key Responsibilities:
- Deliver exceptional service to all members, guests, and program participants, responding to their needs and concerns.
- Promote membership and programs provided by the YMCA, fostering a sense of community and belonging.
- Build relationships with diverse groups of people, empathizing and problem-solving to meet their needs.
- Previous customer service, sales, or related experience is required, along with solid computer skills and Microsoft Office experience.
Requirements:
- Eagerness to welcome, connect, and engage with others.
- Strong listening skills and ability to relate effectively to diverse groups of people.
- Ability to work various weekday and weekend shifts, with a minimum of 2 weekday shifts required plus weekends.
- Approximately 15-20 total hours per week.
Benefits:
- Competitive hourly rate of $11.10/hour, commensurate with experience.