Client Service Agents
2 weeks ago
NESCO Inc is collaborating with a leading HVAC maintenance and repair firm in search of dedicated Customer Support Specialists. The ideal candidates will possess a minimum of 2 years of experience in customer service and will be eager to contribute to a dynamic team. If you are seeking a stable position within a reputable organization that services clients nationwide, we encourage you to consider this opportunity.
Key Responsibilities:
- Handle incoming calls to process work orders and accurately log them into the system.
- Make outbound calls to gather pricing details for future work orders.
- Coordinate the dispatch of technicians to various client locations.
- Compile reports on potential vendors for upper management review.
- Negotiate pricing in alignment with company profit margins.
- Integrate new vendors into active lists as contracts are finalized.
Required Qualifications:
- A high school diploma is mandatory.
- 1-2 years of experience in customer service, preferably in a retail or call center setting.
- Proficient with computers and technology, with a typing speed of at least 40 words per minute.
- Enthusiastic, motivated, and eager to learn new skills.
Compensation: $21-23/hour.
NESCO Inc offers a comprehensive benefits package that includes a Minimum Essential Coverage (MEC) plan covering Medical, Vision, Dental, 401K, and Employee Assistance Program (EAP) services.
NESCO Inc is committed to providing equal employment opportunities to all employees and applicants, ensuring a workplace free from discrimination and harassment of any kind.
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