Customer Service Specialists

2 weeks ago


Freeport, New York, United States NESCO Inc Full time

NESCO Inc is collaborating with a leading HVAC maintenance and repair organization in search of dedicated Customer Service Specialists. The ideal candidates will possess a minimum of 2 years of experience in customer service and will be integral to our expanding team. If you are seeking a stable position within a reputable company that serves clients nationwide, we encourage you to consider this opportunity.

Key Responsibilities:

  • Handle incoming calls to gather work orders and accurately input them into the system.
  • Make outbound calls to acquire pricing details for future work orders.
  • Coordinate the dispatch of technicians to various client locations.
  • Compile reports on potential vendors for senior management review.
  • Engage in price negotiations to align with company profit margins.
  • Incorporate new vendors into active lists as contracts are finalized.

Qualifications:

  • High school diploma is mandatory.
  • 1-2 years of experience in a customer service role, preferably in a retail or call center setting.
  • Proficient with technology and capable of typing at least 40 words per minute.
  • Enthusiastic, eager to learn, and adaptable.

Compensation: $21-23/hour.
NESCO Inc offers a comprehensive benefits package that includes a Minimum Essential Coverage (MEC) plan, covering Medical, Vision, Dental, 401K, and Employee Assistance Program (EAP) services.

NESCO Inc is committed to providing equal employment opportunities to all employees and applicants, ensuring a workplace free from discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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