LMS Integration and Training Specialist

2 weeks ago


Westfield, Massachusetts, United States Westfield State College Full time

Position Overview:

The Learning Management System (LMS) Integration and Training Specialist plays a crucial role within the Center for Instructional Technology. This position is responsible for supporting the administration and integration of the campus LMS, ensuring that faculty and staff receive the necessary training and assistance to effectively utilize the system.

Key Responsibilities:

  • Manage and oversee the integration and administration of the LMS, including programming and database management.
  • Assist in automating administrative processes related to course creation and student authentication.
  • Provide comprehensive training sessions for faculty and staff on best practices for utilizing the LMS and related software.
  • Coordinate video streaming services, ensuring timely and efficient delivery.
  • Support the integration of external systems with the LMS, conducting thorough testing and developing effective workflows.
  • Research and evaluate new technologies to enhance the online learning experience.
  • Supervise student interns and staff on specific projects to ensure successful outcomes.

Qualifications:

Required:
  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • At least one year of administrative experience with LMS platforms such as Blackboard Learn or D2L Brightspace.
  • Proficiency in software for multimedia presentation and web development.
  • Strong customer service skills and experience working with diverse populations.
  • Excellent communication and organizational skills.
  • Ability to manage sensitive information with discretion.
  • Adaptability to evolving technologies and learning environments.

Preferred:
  • Familiarity with assistive technologies and knowledge of accessibility standards.
  • Experience in higher education, particularly in course development and faculty support.
  • Background in managing video captioning and streaming services.

Additional Information:

This position offers a competitive salary and a comprehensive benefits package, including health insurance, retirement plans, and tuition waivers for eligible employees and their families. Westfield State University is committed to fostering an inclusive environment and encourages applications from individuals with diverse backgrounds.

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