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Automated Underwriting Specialist

3 months ago

Westfield, Massachusetts, United States Westfield Full time
Job Description

The Automated Underwriting Specialist assists the Automated Underwriting Manager in ensuring the quality and integrity of automated and transactional underwriting and pricing decisions. The role is responsible for the establishment, enablement, optimization, and governance of Industry/line of business risk selection, 3rd party customer data enrichment and underwriting artificial intelligence & learning models, as well as the Portfolio-level data integrity, risk profile, and underwriting & pricing quality KPIs. The role ensures achievement of target financial metrics and pass-through rates that drive profitability, growth, and operational efficiency. The role also manages automated underwriting rules and provides input to the strategic direction to improve the line of business and industry results from monitoring and analyzing rules, loss trends, production, and emerging issues.

Responsibilities
  • Assists in ensuring the quality and integrity of automated and transactional underwriting and pricing decisions through the development and optimization of underwriting artificial intelligence and learning models, and the enablement and governance of 3rd party data integrations via multi-channeled underwriting platforms.
  • Leads and serves as an advocate for risk prequalification and acceptability, underwriting policies and rules, discretionary pricing, product eligibility, authority / referral rules, risk and underwriting quality, and automated workflows.
  • Leverages understanding of risk exposures and controls relationship to profitability to effectively monitor, modify, and create underwriting rules to drive profitability.
  • Collaborates with Quality Assurance, Actuarial, Product Management, and Business leaders to research plan variances, analyze loss trends, ensure adherence to sector / underwriting guidelines, and monitor other metrics (e.g., pricing trends, large losses).
  • Identifies and recommends solutions to improve the health of specific lines of business or Industries and provides underwriting guideline support to Product Development Managers.
  • Develops proposals, project plans, leads key activities, and is the subject matter expert related to the detailed design and implementation of automated underwriting, discretionary pricing, and workflows associated with product/underwriting enhancements, launches or discontinuations.
  • Oversees automation of underwriting, discretionary pricing, and workflow rules for new product/underwriting implementations by working closely with Product Development Managers, Underwriting Resource Analysts, Actuarial, IT and Portfolio Underwriting as part of the product development lifecycle.
  • Consults with Product Management on trends and emerging issues to implement and update system requirements to support growth and profit.
  • Monitors competitive landscape to understand external forces and directs system changes in alignment with strategic Underwriting direction.
  • Provides input on and implements underwriting standards and guidelines and makes recommendations for authority related changes.
  • Collaborates with and leverages corporate shared services functions to bring the competitive strategy to life and achieve projected results.
Qualifications
  • 7+ years of experience in Underwriting Operations or a related field.
  • Bachelor's degree in related field and/or commensurate work experience.
About Us

Westfield was founded in 1848 by a small group of hard-working farmers who believed in the promise of the future and the power of the individual. Today, as one of the nation's leading property and casualty (P&C) companies, we remain true to their vision and are dedicated to making a positive difference in our customers' lives.