Probation Support Specialist

6 days ago


Vail, Colorado, United States Colorado Judicial Branch Full time
Job Summary

We are seeking a highly organized and detail-oriented Probation Support Specialist to join our team at the Colorado Judicial Branch. As a key member of our probation department, you will provide administrative support to our probation officers and staff, ensuring the smooth operation of our case management system.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers, including probation staff, clients, and the general public.
  • Manage jail communications, email, and phone inquiries, and respond to courtesy requests in a timely and professional manner.
  • Access and retrieve data from multiple platforms, including jail data systems, treatment tracking systems, and national crime record databases.
  • Process record requests from attorneys, the Department of Corrections, and other courts and external agencies.
  • Complete judicial case management system and electronic filing, including documentation for pre-sentence investigations, requests for warrants, and special reports.
  • Manage digital files via SharePoint and other case management systems, ensuring accurate and timely filing.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • 1-3 years of experience in an administrative field, preferably in a probation or law enforcement setting.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency in Microsoft Office and other software applications.
Work Environment

This is a full-time position working in an office environment. The successful candidate will be required to work in a confined space and may be exposed to hostile or irate individuals, as well as individuals with known violent backgrounds.


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