Administrative Support Coordinator

1 week ago

Vail, Colorado, United States Coldwell Banker Distinctive Properties Full time
Job Overview

The role of an Office Support Specialist is essential in ensuring smooth daily operations within our organization. This position serves as a vital communication link between our agents and their clients, fostering a professional and welcoming environment.

Key Responsibilities
  • Maintain effective and professional communication with agents and clients on a daily basis.
  • Assist the Managing Director in onboarding both new and seasoned agents.
  • Provide orientation regarding office operations, including equipment usage and procedures.
  • Engage with agents to facilitate training on company systems and available resources.
  • Support the Managing Director by participating in meetings, documenting discussions, and disseminating information.
  • Organize and promote office events to enhance team engagement and morale.
  • Represent the office at company-sponsored events during business hours.
  • Ensure timely processing of commissions and provide necessary documentation to the transaction services team.
  • Assist agents in maintaining compliance with contracts and updating transaction dashboards.
  • Oversee the opening and closing of the office, providing guidance as needed.
  • Perform receptionist duties, including answering calls, greeting clients, and managing mail.
  • Maintain a professional office environment and ensure equipment is in good working order.
  • Keep agent contact information updated and accessible.
  • Manage office supplies through a centralized ordering system, ensuring timely replenishment.
  • Assist the accounting department with monthly audits and billing tasks.
  • Maintain the floortime calendar monthly.
  • Provide agents with necessary real estate and company forms as needed.
  • Assist agents in ordering marketing services and collaborate with the marketing team for additional support.
  • Contribute local office content and market data for newsletters.
Qualifications
  • At least two years of experience in a customer service capacity; experience in the real estate sector is advantageous.
  • Exhibit a positive demeanor, integrity, and a commitment to exceptional customer service.
  • Ability to manage multiple tasks with attention to detail.
  • Proficient in Microsoft Office or Google Suite applications.
  • A proactive individual who thrives in a dynamic office setting.
About Coldwell Banker Distinctive Properties

Coldwell Banker Distinctive Properties is dedicated to providing equal employment opportunities to all employees and applicants without discrimination. We specialize in residential and commercial real estate, property management, and leasing, with a mission to truly change lives and foster growth opportunities for our exceptional staff.

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