Operations Floor Supervisor

2 weeks ago


Boston, Massachusetts, United States Time Out Group Plc Full time
Job Overview

Position: Operations Floor Supervisor

Location: Boston

Department: Operations

Reporting Structure: Reports to AGM

Role Summary

At Time Out Group Plc, we are in search of an Operations Floor Supervisor to enhance our Operations team. In this pivotal role, you will guide a dedicated team committed to delivering outstanding culinary and cultural experiences to our patrons.

Key Responsibilities

  • Uphold exceptional standards of quality, service, and cost management
  • Emphasize the training and growth of team members
  • Oversee the recruitment, training, and management of staff
  • Collaborate with the General Manager on promotional and public relations initiatives
  • Administer inventory levels and controls
  • Ensure adherence to health and safety regulations
  • Assess guest satisfaction and monitor feedback across platforms

Required Skills and Experience

  • 2-3 years of experience in restaurant operations
  • Comprehensive understanding of food and beverage management
  • Proficient in Microsoft Office and Point of Sale systems
  • Ability to lead by example and communicate effectively
  • Strong problem-solving capabilities

Candidate Profile

Time Out Group values individuals who are commercially savvy, globally aware, and possess excellent communication skills. We seek collaborative team members who exhibit ownership, urgency, and a commitment to excellence.

About Time Out Group

Time Out Group operates media and market platforms that connect audiences with the finest offerings of cities worldwide. Through both digital and physical channels, we curate content focused on food, beverages, culture, and entertainment.

About Time Out Market

Time Out Market is a distinctive food and cultural marketplace that unites the best offerings of each city under one roof. With locations in various cities globally, we provide a curated selection of culinary delights and experiences.



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