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Customer Service Delivery Driver

2 months ago

London, Kentucky, United States Sherwin-Williams Full time
Job Summary

This is a job for a Customer Service Delivery Driver with a company located in the Laurel, MS area. The role involves contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value, with some access being supervised or unsupervised.

Responsibilities
  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products, as needed, to customer specifications.
  • Load, transport, and deliver items to customers in a safe, timely manner.
  • Assist with loading and unloading items from vehicles.
  • Maintain the store vehicle and alert the supervisor to repair and servicing needs.
  • Adhere to assigned routes and follow time schedules.
  • Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle.
  • Prepare reports and other documents relating to deliveries.
  • Operate equipment and machines, such as cars, trucks, forklifts, etc.
Qualifications
  • Have at least a High School diploma or GED.
  • Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint-related products.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Equal Opportunity Employer: minorities/females/veteran/other individuals with disabilities/sexual orientation/gender identity.