Care Coordinator

2 weeks ago


Waterloo, Iowa, United States UnityPoint Health Full time
About the Role

We are seeking a highly skilled Care Coordinator to join our team at UnityPoint Health. As a Care Coordinator, you will play a vital role in providing whole-person care coordination across medical, behavioral, and social service community systems.

Responsibilities
  • Develop, implement, and monitor care coordination plans to address the needs of adults with Serious Mental Illness (SMI) or Children with Serious Emotional Disturbance (SED).
  • Educate members on health information, referral to resources, and communicate and coordinate services with other health and social service providers.
  • Promote patient's health and ensure that all personal health goals are included in person-centered care management plans.
  • Conduct home visits, contact members by phone, attend meetings, staffing, care plan conferences, etc. related to enrolled members.
  • Documentation of services using the Center's Electronic Health Record and other Provider Portals as required.
  • Maintain patient confidence and protect operations by keeping information confidential.
  • Participation in meeting performance measures and continuous quality improvement activities, including data collection, tracking, and analysis.
  • Adhere to all policies and procedures set forth by UnityPoint Health and other funding sources.
Requirements
  • Bachelor's Degree in a Human Service-related field.
  • Valid driver's license.
  • Write, read, comprehend, and speak fluent English.
Preferred Qualifications
  • 1 year working with adults and/or children with mental illness.
  • Ability to form good working relationships with clients.
  • Knowledge of working with adults and children with mental illness.
  • Knowledge of community resources.


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