Data Coordinator
4 weeks ago
Job Summary:
The Data Coordinator will collaborate with various stakeholders to meet internal and external data needs. This position plays a critical function within the New Jersey Office for Refugees (NJOR) team by supporting the management of the ClientTrack database system, ensuring accurate and timely data input and reporting.
Key Responsibilities:
- Lead the NJOR data team in developing and maintaining a database for coordinating statewide programs using the ClientTrack database system.
- Conduct and support data reporting-focused training for partner agencies under the supervision of the Monitoring and Evaluation Officer.
- Conduct internal agency data quality checks and work proactively with NJOR Program staff to identify data entry errors/inconsistencies and make necessary corrections.
- Extract, clean, transform, and validate data to draw conclusions and inform decision-making.
- Provide effective data management and oversight of reporting.
- Support the collection of all program data from partners to produce timely internal data reports.
- Prepare data for regular reports to the donor, key partners, and other stakeholders.
- Analyze data for trends and inaccuracies, then compile feedback to internal NJOR staff, partners, and stakeholders.
- Support Program Managers to analyze existing data, produce reports, and other resources to communicate program progress and achievements.
- Build and test custom queries and reports for program staff to inform programming and quality assurance activities.
- Stay current on policies and practices involving the Office for Refugee Resettlement, NJOR, and ClientTrack.
- Contribute to the development and maintenance of a ClientTrack Manual for partner training and reference.
Requirements:
- University undergraduate degree required, preferably in Social Sciences, Information Systems, Data Analytics, or a related field (relevant experience may substitute for the required degree).
- Minimum 2 years' experience with social service case management or program management software, client relationship management, relational databases, or other information systems for client management.
- Demonstrated experience with Microsoft Office suite, particularly Excel.
- Attention to detail and ability to follow instructions fully and precisely are essential.
- Ability to quickly learn new information systems, including Eccovia's ClientTrack.
Working Environment:
A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
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