Data Coordinator

4 weeks ago


Elizabeth, New Jersey, United States International Rescue Committee Full time

Job Summary:

The Data Coordinator will collaborate with various stakeholders to meet internal and external data needs. This position plays a critical function within the New Jersey Office for Refugees (NJOR) team by supporting the management of the ClientTrack database system, ensuring accurate and timely data input and reporting.

Key Responsibilities:

  • Lead the NJOR data team in developing and maintaining a database for coordinating statewide programs using the ClientTrack database system.
  • Conduct and support data reporting-focused training for partner agencies under the supervision of the Monitoring and Evaluation Officer.
  • Conduct internal agency data quality checks and work proactively with NJOR Program staff to identify data entry errors/inconsistencies and make necessary corrections.
  • Extract, clean, transform, and validate data to draw conclusions and inform decision-making.
  • Provide effective data management and oversight of reporting.
  • Support the collection of all program data from partners to produce timely internal data reports.
  • Prepare data for regular reports to the donor, key partners, and other stakeholders.
  • Analyze data for trends and inaccuracies, then compile feedback to internal NJOR staff, partners, and stakeholders.
  • Support Program Managers to analyze existing data, produce reports, and other resources to communicate program progress and achievements.
  • Build and test custom queries and reports for program staff to inform programming and quality assurance activities.
  • Stay current on policies and practices involving the Office for Refugee Resettlement, NJOR, and ClientTrack.
  • Contribute to the development and maintenance of a ClientTrack Manual for partner training and reference.

Requirements:

  • University undergraduate degree required, preferably in Social Sciences, Information Systems, Data Analytics, or a related field (relevant experience may substitute for the required degree).
  • Minimum 2 years' experience with social service case management or program management software, client relationship management, relational databases, or other information systems for client management.
  • Demonstrated experience with Microsoft Office suite, particularly Excel.
  • Attention to detail and ability to follow instructions fully and precisely are essential.
  • Ability to quickly learn new information systems, including Eccovia's ClientTrack.

Working Environment:

A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.


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