Healthcare Enrollment Coordinator
3 weeks ago
Job Summary:
The Enrollment Specialist plays a vital role in our Health Home Division, responsible for processing patient enrollments and updates into our lead health home database. This includes utilizing referral processes, reviewing and auditing enrollment segments, and obtaining final approval to process documents for enrollment and billing.
Key Responsibilities:
- Verify and process patient enrollments in accordance with lead health home providers' regulatory requirements.
- Communicate with outreach specialists to obtain missing documents and ensure accurate submissions to the lead health home electronic portal.
- Document communication notes and resolution outcomes with lead health providers.
- Ensure lead health home compliance by submitting all data sources through eCares and SharePoint, and confirming the accuracy of documents, including enrollments notes and consent forms.
- Respond to inquiries on enrollment status and update submissions to outreach teams.
- Support the department's administrative goals and requirements.
Requirements:
- High school diploma or equivalent required; associate's degree preferred.
- At least three years of equivalent experience will be considered in lieu of degree.
- Excellent organizational, communication, and interpersonal skills.
- Strong customer service experience, preferably in a provider services call center or billing department.
- Ability to work as a team member and independently.
- Ability to successfully execute multiple tasks simultaneously.
Compensation: $21.00-$23.00 an hour.
Essen Healthcare is an equal opportunity employer, committed to serving an ethnically diverse population.
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