Client Relations Specialist
2 weeks ago
¿Buscas una oportunidad emocionante en un ambiente dinámico con un excelente potencial de ingresos?
Si disfrutas del servicio al cliente y colaborar con tu equipo para hacer una diferencia real, esta es tu oportunidad
Five Star Nissan Albany está en búsqueda de un Especialista en Relaciones con Clientes.
- Sin llamadas en frío
- Sin llamadas de ventas
- Salario por hora más bonificaciones
- Tiempo completo con excelentes beneficios
- Gran equilibrio entre trabajo y vida personal
- Empresa familiar
Responsabilidades y Calificaciones:
- Actualizar las puntuaciones de satisfacción del cliente diariamente
- Comunicarte con los clientes para explicar el proceso de encuestas/revisiones
- Revisar todas las opiniones en línea
- Reunirse con los clientes para discutir preocupaciones/problemas
- Responder rápidamente a consultas por internet, teléfono y chat en vivo utilizando correos electrónicos, guiones y plantillas.
- Experiencia previa en servicio al cliente es un plus
- Excelentes habilidades informáticas son imprescindibles
- Licencia de conducir válida requerida
Beneficios:
- Seguro médico, dental y de visión
- Plan 401K con aportaciones
- Días de descanso y vacaciones pagadas
- Oportunidades de crecimiento
- Capacitación remunerada
- Planes de compra de vehículos para empleados
- Almuerzos los sábados
- Empresa familiar
- Seguridad laboral a largo plazo
- Descuentos en productos y servicios
Somos un empleador que ofrece igualdad de oportunidades y prohibimos la discriminación/acoso en relación con raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, identidad o expresión de género, o cualquier otra característica protegida por leyes federales, estatales o locales.
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