Client Relations Specialist

2 weeks ago


Albany, New York, United States Five Star Nissan Albany Full time
Descripción del Trabajo

¿Buscas una oportunidad emocionante en un ambiente dinámico con un excelente potencial de ingresos?

Si disfrutas del servicio al cliente y colaborar con tu equipo para hacer una diferencia real, esta es tu oportunidad

Five Star Nissan Albany está en búsqueda de un Especialista en Relaciones con Clientes.

  • Sin llamadas en frío
  • Sin llamadas de ventas
  • Salario por hora más bonificaciones
  • Tiempo completo con excelentes beneficios
  • Gran equilibrio entre trabajo y vida personal
  • Empresa familiar

Responsabilidades y Calificaciones:

  • Actualizar las puntuaciones de satisfacción del cliente diariamente
  • Comunicarte con los clientes para explicar el proceso de encuestas/revisiones
  • Revisar todas las opiniones en línea
  • Reunirse con los clientes para discutir preocupaciones/problemas
  • Responder rápidamente a consultas por internet, teléfono y chat en vivo utilizando correos electrónicos, guiones y plantillas.
  • Experiencia previa en servicio al cliente es un plus
  • Excelentes habilidades informáticas son imprescindibles
  • Licencia de conducir válida requerida

Beneficios:

  • Seguro médico, dental y de visión
  • Plan 401K con aportaciones
  • Días de descanso y vacaciones pagadas
  • Oportunidades de crecimiento
  • Capacitación remunerada
  • Planes de compra de vehículos para empleados
  • Almuerzos los sábados
  • Empresa familiar
  • Seguridad laboral a largo plazo
  • Descuentos en productos y servicios

Somos un empleador que ofrece igualdad de oportunidades y prohibimos la discriminación/acoso en relación con raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, identidad o expresión de género, o cualquier otra característica protegida por leyes federales, estatales o locales.



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