Order to Cash Manager

7 days ago


Charlotte, North Carolina, United States Xylem Full time
Job Title: Order to Cash Manager

Xylem is seeking a highly motivated and experienced Order to Cash Manager to join our Global Business Services team. As a key member of our finance organization, you will play a pivotal role in promoting and maintaining adherence to Xylem's Global Finance common technology platforms and best practice business process standards to the Regional business units.

Key Responsibilities:
  • Responsible for service delivery excellence, oversight and liaison to/from regional business units to/from the service providers for credit, collections and cash application management and customer master data
  • Align with Treasury regarding global credit and collection strategies and lead regional execution with the local business units and service provider
  • Provide credit/collections trending and analysis to GBS Xylem O2C leadership supporting recommendations for leadership for on-going credit/collection strategies and tactical operations with the service provider
  • Facilitate regional accounts receivables reviews
  • Responsible for review and approval of customer credit limits and approval of customer orders for credit release up to Delegation of Authority (DOA) limits
  • Provide trending and analysis to GBS XylemO2C leadership supporting recommendations for leadership approval of Delegation of Authority limits for credit limits and or various approvals
  • Work as a regional point of escalation for local business unit leaders and service provider for credit and partner with other O2C functions (i.e. cash applications, billing/invoicing and customer master data) and or local business units leaders (i.e. customer service, order management and or sales) and or with customer as needed to resolve issues
  • Partner and with local and regional business unit Controllers and service providers, establishing a regular cadence to review accounts receiving aging, doubtful accounts, bad debt reserve recommendations, etc.
  • Gather feedback from relevant stakeholders and provide the GPO O2C with recommendations pertaining to O2C technology and process improvements
  • Facilitate regional Emagia training and assist in trouble shooting tool access
  • Be a subject matter expert and support for Emagia
Requirements:
  • Bachelor's degree in Finance, Accounting, Business Administration or related field is required
  • Minimum of 5 years of relevant experience in a Corporate Finance environment is required
  • Previous experience working with Order-to-Cash is required
  • Expertise in customer financial statement analysis, trade reports and credit reference processing is required
  • Knowledge in managing accounts receivable leans and bonds is required
  • Prior experience and knowledge of regional & global credit bureaus (i.e. Dunn & Bradstreet, Equifax, etc.) is preferred
  • Knowledge of local and regional statutory & regulatory compliance requirements for customer credit and collections management is preferred
Preferred Qualifications:
  • MBA Finance, accounting Business Administration or related field
  • Experience in a Regional and or Global environment.
  • Experience shared services/centralized financial services environment.
About Xylem:

Xylem is a leading water technology company with 23,000 employees operating in over 150 countries. We are committed to providing innovative solutions to address the world's most critical water challenges. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.

We are proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.



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