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Healthcare Customer Service Representative

2 months ago

Albany, New York, United States Albany Medical Center Full time

Become a Vital Part of Our Healthcare Team

We are seeking a dedicated Healthcare Customer Service Representative to support our Gastroenterology department. This role is ideal for individuals with strong interpersonal skills and administrative experience.

Position Overview:

  • Facilitate patient registration, update insurance details, and coordinate appointments
  • Clarify financial responsibilities and address inquiries
  • Engage with a diverse patient demographic and manage patient documentation
  • Maintain professional communication with healthcare providers, patients, and insurance representatives

Qualifications:

  • High School Diploma or equivalent
  • Preferred 2-3 years of administrative experience
  • Familiarity with electronic health records and Microsoft Office is advantageous
  • Exceptional customer service and organizational abilities

Compensation: $18.00/hr - $23.79/hr

Albany Medical Center is committed to equal employment opportunities. Join us in delivering exceptional care to our community.