Customer Service Representative

3 days ago


Albany, New York, United States Jasper Engines Full time
Customer Service Representative

We are seeking an experienced Customer Service Representative to join our team at D&W Diesel, Inc. This role involves providing exceptional customer service, resolving customer inquiries, and working closely with our sales team to drive business growth.

Key Responsibilities:
  • Handle a high volume of customer calls and emails in a timely and professional manner
  • Work closely with customers to understand their needs and provide solutions
  • Collaborate with our sales team to identify opportunities and drive sales growth
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
Requirements:
  • 2+ years of experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Proficient in MS Office and other computer functions

D&W Diesel, Inc. is an employee-owned company with a strong commitment to customer satisfaction and employee development. We offer a competitive salary, benefits package, and opportunities for career growth.

Apply now to join our team and take your customer service career to the next level



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