Customer Service Representative

1 month ago


Albany, New York, United States EZCORP Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales and loans, and performing opening and closing store duties.

  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties

Requirements for the Customer Service Representative role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as a member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations

We offer a competitive pay based on experience, with opportunities to quickly increase your pay and position. Our positions offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced environment.

In addition to a great career, we offer:

  • Free Health Insurance
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount


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