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Emerald Club Customer Service Representative

2 months ago

Richmond Heights, Virginia, United States Enterprise Mobility Inc Full time

Become a Part of Enterprise Mobility

Enterprise Mobility, the parent organization of Enterprise Rent-A-Car, National Car Rental, and Alamo, is actively looking for a committed Emerald Club Service Specialist to enhance our team. As the largest privately held automotive rental and leasing enterprise in North America, we are dedicated to delivering outstanding service and aspire to be the most reliable mobility provider globally.

Position: Emerald Club Service Specialist

Location: Richmond, VA

Compensation: $15.00 / hr

Benefits Include:

  • Paid Time Off: 12 days during your first year
  • Comprehensive Health, Dental, and Vision Insurance
  • Employee Discounts on vehicle rentals, purchases, and additional services
  • 401(k) Retirement Plan with company contribution

Key Responsibilities:

  • Greet and assist Emerald Club members
  • Maintain a clean and well-kept fleet
  • Deliver exceptional customer service
  • Support customers with unique requests
  • Provide local guidance and assistance

Required Qualifications:

  • At least 6 months of experience in customer service
  • Valid driver's license with a clean driving record
  • Authorized to work in the United States
  • Ability to adhere to the specified work schedule

Equal Opportunity Employer/Disability/Veterans