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Retail Customer Service Representative

2 months ago


Colonial Heights, Virginia, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas.
  • Work collaboratively with other team members to achieve sales goals and provide a seamless shopping experience for members.
  • Participate in visual merchandising and inventory management activities to ensure a visually appealing and well-stocked store environment.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills, with the ability to work effectively with members, colleagues, and management.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage and performance-based bonus opportunities.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Paid time off and holidays.

At Sam's Club, we are committed to providing a positive and inclusive work environment that supports the growth and development of our associates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.