Academic Operations Coordinator

4 days ago


Maryland, United States Education Affiliates Full time
Job Title: Academic Operations Specialist

At Education Affiliates, we are seeking a highly skilled Academic Operations Specialist to join our team. This role plays a critical part in ensuring the smooth functioning of academic projects and new program implementation.

Key Responsibilities:
  • Project Management:
    • Plan, execute, and monitor academic projects to ensure timely completion and adherence to quality standards.
    • Coordinate cross-functional project teams, allocate resources, and track progress.
    • Identify potential risks and implement mitigation strategies.
    • Communicate regularly with relevant stakeholders throughout each project.
    • Reflect best practices in project management throughout the project life cycle.
  • New Program Implementations:
    • Collaborate with academic departments to launch new and revised programs using effective project management strategies.
    • Develop implementation plans ensuring all policies are followed, training is provided, quality standards are upheld, and criteria for success are articulated.
  • Academic Projects:
    • Support academic affairs, faculty, and staff in implementing academic initiatives.
    • Facilitate cross-functional collaboration to achieve project goals.
    • Maintain accurate records and documentation related to academic projects.
  • Evaluation of Projects:
    • Evaluate and report on new program implementation and academic projects results based on success criteria established at the beginning of each project.
    • Identify opportunities for improvement based on results.
  • Process Optimization:
    • Identify opportunities to improve processes, enhance communication channels, and implement best practices within academic operations.
    • Ensure compliance with institutional policies and regulatory requirements.
  • Stakeholder Engagement:
    • Work closely with academic and operational leaders.
    • Collaborate with assessment committees, accreditation bodies, and others as appropriate.
    • Foster positive relationships with staff and external partners.
    • Address inquiries, resolve issues, and provide exceptional customer service.

Requirements:

  • Bachelor's degree (Master's preferred) in Education, Business Administration, or a related field.
  • Experience managing projects, preferably in an academic setting.
  • Experience in academic administration or operations.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Excellent communication, problem-solving, and interpersonal abilities.
  • Ability to analyze data and communicate findings effectively.
  • Excellent skills in relevant software tools (e.g., MS Office 365, project management software, databases, student information systems).

Classification: Exempt

Travel: As required (approximately 10-20%)

Working Environment: Interior/Office (remote)



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