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Sales Operations Coordinator

2 months ago

Hagerstown Maryland, United States Alliance Laundry System Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Operations Coordinator to join our team at Alliance Laundry Systems. As a Sales Operations Coordinator, you will play a critical role in supporting our Sales Team by providing administrative assistance and ensuring the smooth processing of sales orders.

Key Responsibilities
  • Order Processing: Process and enter all signed sales orders into our accounting system, ensuring accuracy and attention to detail.
  • Customer Support: Provide exceptional customer support by answering phone calls, responding to emails, and communicating order status to customers.
  • Inventory Management: Partner with our warehouse, parts, and service departments to verify the availability of parts, equipment, and personnel.
  • Invoice Creation: Assist with the creation of invoices for all orders, including following up on invoice submission and payment.
  • Special Projects: Support special project contracts by handling project documentation and collaborating with internal teams on job scope and wage data requirements.
Requirements
  • Education: High School diploma or equivalent required; completion or pursuit of an associate or bachelor's degree strongly preferred.
  • Experience: Minimum of 2 years of work experience in sales, administrative support, or project coordination; equivalent combination of education, training, and experience considered.
  • Skills: Proficient computer skills, including MS Outlook, Word, and Excel; experience with SAP and Salesforce or other CRM systems strongly preferred.
What We Offer
  • Medical, Vision, and Dental Benefits
  • 401k Match up to 6 Percent
  • 3 Weeks or 120 Hours of Vacation plus 11 Paid Holidays
  • Alliance Laundry Cares Scholarships
  • Educational Assistance Program
  • Employee Purchase Program