Academic Achievement Center Director

2 days ago

Baltimore Maryland, United States Baltimore City Community College Full time
Job Summary

Baltimore City Community College is seeking a highly skilled and experienced learning specialist to serve as the Director of the Academic Achievement Center. The successful candidate will provide leadership and oversight to the academic success coaches, retention specialist, and tutoring staff, while working collaboratively with students, faculty, and staff to develop and manage the academic support system.

Key Responsibilities
  • Develop and oversee student success programs, workshops, and other retention efforts within the Academic Achievement Center.
  • Lead and supervise the Academic Achievement Center staff, including hiring, professional development, and training.
  • Set goals, establish, and sustain programs to expand opportunities for students who need higher levels of academic support.
  • Implement ongoing systems of collaboration with the Academic Divisions, Student Affairs, and Workforce Development.
  • Collect data and prepare assessment reports on AAC program effectiveness.
  • Develop and recommend programs and services to counsel at-risk students and ensure they understand academic policies associated with poor academic performance.
  • Use multiple channels of communication to connect with early alert and at-risk students, including students on improvement plans for academic probation or suspension.
  • Monitor and evaluate placement activities to ensure the integrity and effectiveness of advising recommendations.
  • Work with the AVPAEP to direct and facilitate the BCCC student tutoring program and College Success Workshops.
  • Collaborate with the Director of E-Learning to ensure resources are readily available for online learners.
  • Work with the Coordinator of Disabilities Support Services to ensure college programs, services, and activities are accessible to students with disabilities.
  • Assist with the administration of new student orientation programs, including placement testing and academic advising for first-time students.
  • Provide supplemental advising for transfer students and support faculty advisors in developing programs to help students navigate the transfer process.
Requirements
  • Master's degree or higher in an appropriate field.
  • Full-time experience overseeing and leading academic tutoring programs/services in higher education, as well as relevant experience directly tutoring students.
  • Knowledge and understanding of academic tutoring, supplemental instruction, and student development approaches in a higher education context.
  • Demonstrated experience developing retention and student success initiatives.
  • Progressively responsible experience in a college/university setting.
  • Demonstrated ability to work productively and collaboratively with faculty, students, staff, and external agencies.
  • Demonstrated supervisory experience.

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