SFHOT Outreach Specialist Level 2

1 week ago


San Francisco, California, United States Heluna Health Full time
Job Summary

The San Francisco Homeless Outreach Team (SFHOT) is seeking a highly motivated and compassionate Outreach Specialist Level 2 to join our team. As a key member of our Encampment Resolution Team, you will work collaboratively with various city departments, including the San Francisco Fire Department, San Francisco Police Department, Department of Public Works, and Department of Emergency Management, to engage and stabilize individuals experiencing homelessness.

Key Responsibilities
  • Conduct outreach as part of SFHOT's collaboration with the Healthy Streets Operations Center's Encampment Resolution Team at assigned locations.
  • Collaborate with SFPD, SFFD, DPW, DEM, and other City of San Francisco departments at encampment resolutions.
  • Post notifications of future encampment resolution locations.
  • Apprise clients of what to expect at encampment resolutions.
  • Support SFHOT in preventing re-encampments at identified locations.
  • Act as a point of contact for shelter referrals.
  • Support with producing reports which include project information such as client outcomes.
  • Engage individuals and assess needs (e.g., medical, mental health, substance use, shelter, food access, benefits, and other issues). Follow up with clients to support linkage, as needed.
  • Perform wellness checks, assess risk, provide support, and referrals for needed medical services. This may include crisis intervention, engaging emergency medical or mental health systems, or mandated reporting.
  • Advocate and collaborate with service providers to facilitate access to care with the goal of stabilization.
Requirements
  • Valid California driver's license.
  • Intermediate level of knowledge of the client population and their complex needs including homelessness, financial instability, medical and psychiatric illnesses, and substance abuse.
  • Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender, and other diversity considerations within all neighborhoods in San Francisco.
  • Ability to work successfully both independently and cooperatively.
  • Ability to speak, read, and write clearly in English.
  • Intermediate level of competency using the Internet, Outlook email, and Microsoft Word computer applications as well as ability and willingness to learn necessary programs needed for everyday job function.
  • CPR and first aid certification within 90 days of hire.


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