Case Manager Level 1

3 days ago

San Francisco, California, United States Heluna Health Full time
Job Summary

Heluna Health is seeking a highly motivated and compassionate Case Manager Level 1 to join our San Francisco Homeless Outreach Team (SFHOT). As a key member of our team, you will work collaboratively with a dynamic and diverse group to engage and stabilize individuals experiencing homelessness, helping them establish treatment and find permanent housing.

Key Responsibilities
  • Maintain a minimum caseload of 15-20 clients with complex medical and/or behavioral issues, developing service plans, initiating referrals, and stabilizing them into permanent housing.
  • Conduct outreach by assignment throughout the City and outlying neighborhoods to people experiencing homelessness, engaging individuals, and assessing their needs.
  • Perform wellness checks, assess risk, provide support, and referrals for needed services, including crisis intervention and mandated reporting.
  • Advocate and collaborate with service providers to facilitate access to care with the goal of stabilization.
  • Work collaboratively as part of a dynamic and diverse team, which includes clear communication, flexibility, and humility.
Requirements
  • Direct experience working in a professional, volunteer, or other relevant capacity with people experiencing homelessness or individuals with complex medical and/or behavioral health concerns.
  • Valid California driver's license.
  • Ability to work well with diverse staff and clientele, including cultural, language, sexual identity, gender, and other diversity considerations within all neighborhoods in San Francisco.
  • Ability to work successfully both independently and cooperatively.
  • Ability to speak, read, and write clearly in English.
Preferred Qualifications
  • Speak languages other than English.
  • Previous experience or training in street outreach and case management.
  • Knowledge of San Francisco neighborhoods and community resources.
  • Knowledge of the San Francisco Health Provider network.

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