Outreach Case Manager

2 weeks ago

Salem, Oregon, United States Church at the Park Full time
Job Title: Outreach Case Manager

Church at the Park is committed to creating a diverse and inclusive workplace culture that enhances our ability to fulfill our mission. We strive for equality and justice in the way people are treated and the opportunities they have to succeed by working to address racism, unequal treatment, and other barriers to inclusion.

Job Summary:

The Outreach Case Manager will work with individuals who are unsheltered, helping them move from unsheltered living situations to emergency shelters and stable housing. This position requires building relationships with those who are unsheltered, collaborating with community partners, and participating in joint outreach efforts to assist people in getting housing assessments, signing up for Oregon Health Plan, acquiring documentation needed to get housed, and connecting them to local resources.

Key Responsibilities:
  • Assist unsheltered individuals and families by providing housing navigation.
  • Support unsheltered individuals to take the next step in stability through accessing resources, including Oregon Health Plan, domestic violence intervention, drug and alcohol treatment, behavioral and mental health services, and others.
  • Coordinate health integration at existing shelters, including managing scheduling and connecting people to appointments.
  • Network and attend meetings with other social service agencies to promote interagency cooperation and coordination.
  • Participate in collaborative outreach efforts alongside partnering organizations, including Salem Housing Authority, HIV Alliance, Easter Seals, ARCHES, and Northwest Human Services.
  • Attend required training, team meetings, and learn policies and procedures for CAP operations.
  • Enter data in HMIS and assure data quality.
Requirements:
  • Associate Degree in human services, social work, sociology preferred. Can substitute years of experience for degree requirements.
  • Two years of case management or social services experience; and/or equivalent combination of education and experience preferred.
  • Knowledge of and experience in using trauma-informed care principles required.
  • Demonstrated experience in mediation between persons exhibiting escalated behavior required.
  • Must have valid Oregon Driver's license; must have been a licensed driver for at least 2 years; must have a driving record that permits coverage under C@P's company insurance.
Work Environment:

This position requires working in close quarters with vulnerable people, including individuals without stable living situations who may be struggling with mental health and substance use concerns. The work environment is indoor/outdoor with frequent interruptions and demands, and occasional unpredictable behavior. Frequent walking through camps, which may have unstable surfaces (mud, roots, and rocks on the ground). This position requires walking long distances outdoors in adverse weather conditions. Must be able to push, pull, and/or lift 15 pounds or less. Driving between Church at the Park operated and managed sites.

Mission Statement: Creating a table of love and acceptance for those who need it most. Empowering people to change their lives and exit poverty by providing vital services and community leadership.

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