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Patient Order Coordinator

2 months ago

Scarborough, Maine, United States New England Life Care Full time
New England Life Care - Order Fulfillment Specialist

New England Life Care (NELC) is experiencing significant growth and is looking for a dedicated Full-Time Order Fulfillment Specialist to become part of our dynamic team. If you are enthusiastic about delivering exceptional customer service and thrive in a lively work environment, this position could be a great fit for you.

This role provides a structured 40-hour work week while allowing for flexibility to achieve a healthy work-life balance. The typical schedule runs from Monday to Friday, with occasional on-call responsibilities and weekend shifts that offer additional compensation.

Benefits:

  • Opportunities for career advancement
  • Comprehensive Health, Dental, and Vision Insurance
  • 403(b) retirement savings plan
  • Life and Disability Insurance coverage
  • Generous Paid Time Off
  • And additional perks

Key Responsibilities:

  • Accurately verify and package patient orders
  • Coordinate shipments through various delivery services
  • Monitor and manage inventory levels
  • Engage with patients and office personnel
  • Ensure prompt and reliable deliveries
  • Assist in the retrieval of equipment and supplies
  • Review and monitor pharmacy compounding processes
  • Secure necessary licenses

Qualifications:

  • High School diploma or equivalent
  • Experience in customer service or healthcare settings
  • Valid Driver's license with a clean driving record
  • Familiarity with HIPAA regulations
  • Certification as a Pharmacy Technician

Preferred Qualifications:

  • Excellent customer service abilities
  • Proficiency in English communication
  • Strong organizational skills
  • Experience with Microsoft Office applications
  • Reliability in attendance and job performance