Sales and Service Specialist

2 weeks ago


Nashville, Tennessee, United States Sephora USA, Inc. Full time
Job Overview:

As a Sales and Service Specialist, you will play a crucial role in enhancing the shopping experience for our valued clients. Your commitment to exceptional service will be at the forefront of our operations.

Key Responsibilities:
  • Sales and Service Support: Assist in all facets of sales and service strategies to ensure a remarkable shopping experience.
  • Event Coordination: Organize and manage paid services, events, and classes to engage our clientele.
  • Loyalty Program Implementation: Aid in the rollout of loyalty initiatives to foster customer retention.
  • Cash Management: Oversee cash handling processes to guarantee a seamless checkout experience.
  • Team Training: Provide education to store personnel on service offerings and customer engagement techniques.

Qualifications:
  • Previous experience in retail sales and service, ideally in a coordinating capacity.
  • A genuine passion for customer service and teamwork.
  • Excellent communication skills with the ability to manage multiple tasks.
  • Adaptability to evolving store priorities.
  • Flexible availability to accommodate peak retail hours.
  • Reliable attendance and punctuality.
  • Physical capability to lift and carry items weighing up to 50 pounds.

Benefits:

At Sephora, we are dedicated to fostering a diverse and inclusive environment where every individual is valued. We offer a range of comprehensive healthcare and wellness benefits, subject to eligibility. Our Flex position allows for a work schedule that accommodates your personal commitments, providing a pathway to more permanent opportunities in the future.

Sephora is an equal opportunity employer and is committed to creating a workplace that respects and values diversity. All applicants will be considered for employment without regard to any legally protected status.

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