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Medical Office Coordinator

1 month ago

Lafayette, Louisiana, United States FYZICAL Therapy and Balance Centers Full time
Job Opportunity

We are seeking a highly skilled and detail-oriented Medical Administrative Specialist to join our team at FYZICAL Therapy and Balance Centers in Lafayette, LA.

Key Responsibilities:
  • Schedule appointments and coordinate evaluations, ensuring seamless communication with patients and physicians.
  • Manage scheduling rules and protocols to optimize patient flow and minimize wait times.
  • Provide exceptional customer service, responding promptly to patient inquiries and resolving issues efficiently.
  • Collect and verify patient information, including insurance details and demographic data.
  • Process payments and handle insurance claims, ensuring accurate and timely submissions.
  • Act as a liaison between patients and physicians, facilitating effective communication and ensuring patient satisfaction.
  • Assist with patient intake, including gathering new patient data and tracking referrals.
  • Fax reports to physicians and maintain a log of incoming reports.
  • Verify insurance coverage and track visits, ensuring compliance with company policies.
  • Collaborate with the Client Care Specialist Manager and clinicians to optimize scheduling and patient arrival.
Requirements:
  • High school diploma or equivalent.
  • Valid driver's license and reliable transportation.
  • Excellent communication and multitasking skills, with a focus on attention to detail.
  • Positive attitude, strong work ethic, and empathy for patients in need.
  • Ability to prioritize tasks, manage time efficiently, and meet commitments.
  • Friendly and outgoing personality, with a pleasant disposition and a genuine interest in helping others.