Business Development Manager

19 hours ago


Dundalk, Maryland, United States Skilled Staffing Full time

Job Summary

We are seeking a highly skilled Business Development Manager to join our team at Skilled Staffing. As a Business Development Manager, you will be responsible for building and maintaining strong relationships with clients, ensuring top-notch service delivery.

About the Role

The ideal candidate will have proven experience in customer service management, ideally in staffing or a similar field. You will lead, coach, and inspire our customer service team to exceed expectations, resolve escalated customer inquiries and issues efficiently, and analyze and improve service processes to increase satisfaction and streamline operations.

Responsibilities

  • Lead Customer Service Team: Supervise and develop a high-performing customer service team, focusing on delivering exceptional results and exceeding client expectations.
  • Client Relationships: Foster strong relationships with clients, ensuring their needs are met, and providing valuable feedback to improve our service offerings and client experience.
  • Process Improvement: Analyze and optimize service processes to enhance efficiency, reduce costs, and improve overall client satisfaction.

Requirements

To be successful as a Business Development Manager, you should possess:

Exceptional communication and problem-solving skillsA positive, team-oriented attitudeAbility to multitask and thrive in a fast-paced environmentStrong leadership skills with a focus on mentorship and development

Benefits

  • Competitive Salary & Benefits: Enjoy a comprehensive compensation package, including a competitive salary, benefits, and opportunities for growth and development.
  • Growth Opportunities: Advance your career with our company, where we are committed to helping you succeed.
  • Collaborative Culture: Work with a supportive and innovative team that values collaboration and teamwork.

About Us

Skilled Staffing is a nationwide leader in staffing of light industrial, construction, hospitality, restoration, and large events. We offer a dynamic work environment, opportunities for growth and development, and a commitment to excellence.



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