Customer Service Representative

6 days ago


Woodbridge, Connecticut, United States WELLS FARGO BANK Full time
About This Role

Wells Fargo is seeking a motivated Customer Service Representative to join our Consumer, Small & Business Banking division in Woodbridge. As a key member of our National Branch Network team, you will play a vital role in providing exceptional customer experiences and helping residents, employees, and local businesses thrive.

We value diversity, equity, and inclusion in the workplace and welcome applications from qualified candidates regardless of their background or identity. Our commitment to these values ensures that everyone feels valued, respected, and empowered to grow.

About Us

At Wells Fargo, we believe that a meaningful career is about more than just a job – it's about finding all the elements that help you thrive. With a competitive salary range of $20.00 - $25.14, benefits package, and programs to support your work-life balance and well-being, you'll be supported in life as much as in your career. Plus, with opportunities to grow and develop your skills, you'll be empowered to reach new heights.

Key Responsibilities
  • Support customer engagement by processing transactions, sharing digital solutions, and introducing customers to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Requirements

To be successful in this role, you'll need:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, education
  • Ability to exercise judgment within defined policies and procedures
  • Strong communication and interpersonal skills

We offer a comprehensive benefits package that includes health benefits, 401(k) Plan, paid time off, disability benefits, and more. Our culture is built on the principles of integrity, respect, and inclusivity, ensuring that everyone feels valued and empowered to succeed.



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