Front Desk Representative

2 days ago


Rogers, Arkansas, United States Atrium Hospitality Full time
Hotel Front Desk Associate

Company: Atrium Hospitality

Job Type: Full-time

Location: Rogers Embassy Suites

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Rogers Embassy Suites. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay for our guests.

Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Check-in and check-out guests, handling room assignments and key cards.
  • Manage front desk operations, including handling phone calls, responding to emails, and maintaining accurate records.
  • Work collaboratively with other hotel staff to ensure seamless service and a positive guest experience.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Excellent communication and problem-solving skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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