Front Desk Representative
2 days ago
Company: Atrium Hospitality
Job Type: Full-time
Location: Rogers Embassy Suites
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Rogers Embassy Suites. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay for our guests.
Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Check-in and check-out guests, handling room assignments and key cards.
- Manage front desk operations, including handling phone calls, responding to emails, and maintaining accurate records.
- Work collaboratively with other hotel staff to ensure seamless service and a positive guest experience.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Excellent communication and problem-solving skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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