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Veterinary Front Desk Coordinator

2 months ago

Rogers, Arkansas, United States Alliance Animal Health Full time
About the Role

We are seeking a highly organized and compassionate Veterinary Front Desk Coordinator to join our team at Alliance Animal Health. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Client Relations: Greet and welcome clients and patients, answer questions and triage client concerns, and provide emotional support during times of need.
  • Scheduling and Coordination: Schedule appointments to maximize efficiency and daily flow, check in and check out clients, and process payments.
  • Administrative Tasks: Maintain the visual appeal of the hospital reception area, answer calls and direct to the appropriate party for resolution, and perform other administrative tasks as needed.
Requirements
  • 1+ year of experience in a veterinary or medical front office setting
  • Compassionate and calm demeanor, with excellent communication and interpersonal skills
  • Highly organized and able to multitask, with strong computer skills
  • Self-starter with a desire to continue to advance knowledge and skillset
What We Offer
  • Comprehensive benefits package, including health, dental, vision, and liability insurance
  • Employee assistance program and paid time off for all employees
  • Continuing education allowance and tuition assistance program
  • Access to a CVA/CVT/CVPM partnership through Penn Foster
  • Career development opportunities and referral bonus program