Guest Service Representative
1 day ago
**Job Summary**
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
**Key Responsibilities**
- Promote our 100% Satisfaction Guarantee and provide information to guests about hotel services and amenities.
- Handle guest check-in and check-out in an accurate and efficient manner.
- Provide exemplary guest service by demonstrating a personal commitment to making every guest satisfied.
- Continuously promote, communicate, and embody the RMC culture.
**What We Offer**
- Competitive wages
- Paid vacation and sick time
- Affordable health, dental, and vision benefits
- 401(k) retirement plan with company contribution
- Teammate referral program
- Hotel discount program
- Check-ins at 30, 60, and 90 days
- Career growth opportunities
- A safe and healthy work environment
**Requirements**
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
- Previous customer service experience preferred
**About Us**
Raymond Management Company is a leading provider of hospitality services, with a strong focus on delivering exceptional guest experiences. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
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