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Customer Relationship Specialist

2 months ago

Lawrenceville, Georgia, United States Ken Dean - State Farm Agent Full time
Job Overview

As a key member of the Ken Dean - State Farm Agent team, we are seeking a highly motivated and results-driven professional to join our organization in the role of Insurance Account Position. This is an exceptional opportunity for a sales-oriented individual to leverage their skills and experience to drive business growth and deliver exceptional customer experiences.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with existing customers, providing personalized support and guidance to meet their insurance needs.
    • Identify opportunities to upsell and cross-sell products and services, driving revenue growth and increasing customer satisfaction.
  • Business Development
    • Develop and execute strategies to attract new customers and expand existing relationships, leveraging industry knowledge and market trends to stay ahead of the competition.
    • Collaborate with the sales team to identify and pursue new business opportunities, driving revenue growth and market share expansion.
  • Operational Excellence
    • Ensure seamless execution of sales processes, maintaining high levels of productivity and efficiency while meeting or exceeding sales targets.
    • Stay up-to-date with industry developments, regulatory requirements, and product offerings to provide expert advice and guidance to customers.
Requirements
  • Experience and Skills
    • Proven sales experience in a fast-paced, dynamic environment, with a strong track record of meeting or exceeding sales targets.
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
    • Strong analytical and problem-solving skills, with the ability to identify opportunities and develop effective solutions.
  • Education and Certifications
    • High school diploma or equivalent required; bachelor's degree preferred.
    • Property and Casualty license (must be able to obtain); Life and Health license (must be able to obtain).
  • Personal Qualities
    • Self-motivated and results-driven, with a strong desire to succeed in a fast-paced sales environment.
    • Ability to work in a team environment, with a strong focus on collaboration and communication.
    • Adaptable and flexible, with a willingness to learn and take on new challenges.