Evening Banquet Server

2 weeks ago


Laguna Beach, California, United States Surf & Sand Resort Full time

Position Title: Banquets Food Server PM (Part-time)

Category: Food and Beverage

Overview:

Surf & Sand Resort, a distinguished establishment in Laguna Beach, is part of JC Resorts, a leader in the hospitality sector since 1971. Nestled on the beach, we are dedicated to crafting unforgettable experiences for our guests.

Role Summary:

The BANQUETS FOOD SERVER PM plays a crucial role in delivering exceptional food and beverage service during banquet events, ensuring guest satisfaction throughout their experience.

Key Responsibilities:

  1. Respond promptly and professionally to guest inquiries and requests, escalating to the Banquet Manager as needed.
  2. Communicate guest feedback and concerns to the Banquet Manager.
  3. Greet guests warmly upon arrival and express gratitude as they leave.
  4. Provide efficient and courteous service during banquet functions, including serving drinks and food, managing cash transactions, and assisting with table bussing.
  5. Assist with the setup and breakdown of banquet rooms, including table arrangements and decoration.
  6. Familiarize yourself with the event details and menu prior to service.
  7. Adhere to all procedures for handling cash and credit transactions.
  8. Complete assigned side duties as directed.

Qualifications:

A high school diploma or equivalent is required. Proficiency in English is essential. A minimum of one year of experience in food service is preferred, along with knowledge of banquet operations. Familiarity with various service styles, food types, and California liquor regulations is beneficial. A valid California driver's license and proof of automobile insurance may be required.

Skills:

Attention to detail, organizational skills, quick learner, safety-conscious, high standards for service quality, diplomatic demeanor, strong verbal communication, and a customer-focused approach are essential. The ability to work independently and as part of a team is crucial.

Physical Requirements:

This position requires standing and walking for extended periods, lifting and moving objects up to 50 lbs, and the ability to work under pressure.

Diversity and Inclusion:

Surf & Sand Resort is an equal opportunity employer committed to fostering a diverse workforce and an inclusive environment.



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