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Host/Hostess - Orange Hill

2 months ago

Orange, California, United States Specialty Restaurants Corporation: Jobs Full time
Job Title: Host/Hostess - Orange Hill

Join our team at Orange Hill, a renowned restaurant nestled in the heart of Orange County, as a Host/Hostess. As a vital member of our front-of-house team, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring seamless coordination between the dining room and kitchen staff.

Responsibilities:
  • Greeting Guests: Warmly welcome guests as they arrive at the restaurant, exhibiting a friendly and professional demeanor at all times.
  • Seating Arrangements: Manage the seating chart to optimize table turnover and accommodate reservations, while maintaining a balanced flow of guests throughout the dining area.
  • Reservation Management: Confirm reservations, manage the waitlist during peak hours, and effectively communicate wait times to guests.
  • Menu Presentation: Provide guests with menus and assist them with any inquiries regarding menu items, specials, or dietary restrictions.
  • Coordinating with Servers: Collaborate closely with the serving staff to ensure efficient communication between the front and back of house teams.
  • Maintaining Cleanliness: Monitor the cleanliness of the host stand, lobby area, and restrooms, promptly addressing any issues to uphold our high standards of cleanliness and presentation.
  • Customer Service: Respond to guest inquiries, requests, and concerns in a courteous and timely manner, striving to exceed their expectations and enhance their overall dining experience.
  • Assisting with Special Events: Support the coordination of special events, private parties, and large group reservations as needed.
Qualifications:
  • Previous experience in a hospitality or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and remain composed in a fast-paced environment.
  • Strong organizational skills with attention to detail.
  • Positive attitude and a passion for providing exceptional service.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Must be at least 18 years of age and eligible to work in the United States.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.